Effective Communication & Solution Building

Kip is convinced, that if, what you’re doing doesn’t work, you should try something else. He will support you in letting go of unsuccessful verbal and non-verbal communication and you will learn how to understand:

1. What you intend and want to say
2. What your listener is feeling and thinking
3. How to successfully articulate your feelings, thoughts, and objectives

• Do you give directions that seem to confuse people?
• Have you ever attempted to help a coworker only to be misunderstood, judged, and accused of interfering?
• Do you really know how to listen?
  
• Do you assume that you understand someone’s problem and find out later that you didn’t?
• Are you confused and hurt when someone sees your efforts to resolve conflicts as the cause of the problem?
• Do you use the same strategies or words over and over again but expect different results?
  

Kip Flock will help you acquire effective listening skills – and these skills are the basis for solid and articulate communication. The next step is to consider both what the person said and also what the person FELT.

Emotional listening is even more important than content listening. Kip helps you develop a message based upon reason, emotional competence, and mutually desired goals.

Contact Kip at (570) 743-1055 to set up your business coaching session.